We pride ourselves on our customer service and quality items! Above all, we want to make sure you are happy with the items you purchased from us.

Please read below for our order and return policies. If you have any questions please contact us.

Order/Return Policies

CANCELLATIONS: If your cancellation request is seen prior to us processing your order, we are happy to cancel your order for a full refund, but once it has begun processing we are no longer able to cancel your order.

However, when you receive the shipment you may choose to return the item to us for a full refund within 14 days. We cannot pay for return shipping.

ORDER CHANGES: We may be able to accommodate you with a different item if your package has not shipped. Please contact us as soon as possible so we can check our inventory.

What's your policy for custom orders?

Our scarves are perfect for gifts and groups! We've outfitted adventure groups, bridal parties and game-day enthusiasts with the perfect scarf for the occasion. We would love to make you the perfect scarf and we have plenty of fabric to choose from. Please contact us to see our swatches and current turn times.

Can I return or exchange my order?

RETURNS: We allow up to 14 business days after receiving your package to qualify for a refund for returned items, except for Face Masks and Travelettes, which cannot be returned due to the nature of the product. To ensure that you will receive either a refund or store credit for your return, all products must be returned in unworn, unwashed, and unaltered condition.

Unless a return is the result of an error on our behalf, the customer is responsible for the cost of return shipping. When sending your return please include a note with your name, email, order #, and the reason for the return. Please ship your package with tracking and save your tracking number when shipping your return to us, as we cannot issue refunds on any returns that are lost by the post office or do not make it to us for any other reason. We will process your return and notify you via email within 3-5 business days of receiving it.

Please note: We DO NOT issue refunds for any shipping costs incurred with the order. For all returns, please contact us at speakeasytravelsupply at gmail.com within the allotted return window to begin the process.

EXCHANGES: We allow up to 14 days to qualify for an exchange. Due to fluctuating inventory quantities, seasonal items, and differing item prices and shipping charges, we honor requests for exchanges by issuing store credit for the cost of the original item purchased less shipping, which can then be applied toward purchasing the item you'd like to order in exchange. All products must be returned in unworn, unwashed, and unaltered condition.

To exchange an item, please mail it back to us and include a note with your name, email, order # and your request for store credit. We will notify you via email as soon as we have received your returned package and will hold a store credit in your name. Store credit is non-transferable. Please save your tracking number, as we cannot issue store credit for any items that are lost in the mail or do not make it to us for any other reason.

Please note: We DO NOT issue credit for any shipping costs incurred with the order. For all exchanges, please contact us at speakeasytravelsupply@gmail.com within the allotted return window to begin the process.

GIFT EXCHANGES: If you are the recipient of a gift that you would like to exchange, please see our policies above for guidelines and instructions for starting the process. We DO NOT offer refunds on gifts.

When shipping a gift back to us, please include a note with the order # (if you have it), the name and email address of the purchaser, and your name and email address.